This listing is for a replacement chain for any repairs needed that are not covered by our 60-day warranty. This specific replacement chain is for necklaces that have pendants that slide on a chain, such as discs or rectangle pendants.
Click here for more on repairs / warranty.
Click here for a replacement bar chain.
Please read below before purchasing.
1. Select a metal + enter the chain length needed in inches.
2. Select delivery option: 1. You can send your broken piece back us if you'd like us to attach your pendants to a new chain. 2. You can have the replacement chain sent directly to you for you to assemble. Keep in mind that our pendants do NOT slide onto the chain. The jump ring on your pendants will need to be opened and closed with two small pliers to attach onto your new chain.
3. If you choose to send your necklace to us for us to attach, please contact firstname.lastname@example.org for our return address. In your package, please include a detailed note with your name, email, order number, description of the repair needed and return address so we can complete the necessary repair + get it shipped back to the right place.
Make sure the clasp is fastened at the back of your piece to prevent the chain(s) from tangling during transit.
Please mail your piece(s) in a small box or padded mailer rather than a flat envelope, you want to make sure your jewelry gets to us safely + in good condition.