Returns / Exchanges

Returns & Exchanges

Free up to 14 days

We offer one free return or exchange on unworn, non-custom pieces with original packaging within 14 days of delivery. 

Once an order has shipped out we will not refund the shipping for a return. Shipping costs will only be refunded if an order is cancelled prior to shipment.

To start a return/exchange, please reach out to us at with your order # in the subject line. 

*Exchanges must be for the same product, in a different metal type or chain length. All other exchange requests will be processed as store credit.

**Allow up to 2 weeks after your order has been delivered for returns and exchanges to be processed. Processing time may increase during peak sales seasons.